Terms and Conditions

Welcome to Heritage Hearth Kitchen. These Terms and Conditions govern your use of our online platform and services. By accessing or using our site, you agree to comply with and be bound by these Terms.

1. Use of Our Service

Heritage Hearth Kitchen provides food delivery services specializing in traditional British comfort cuisine made with locally sourced ingredients. Use of our online platform is subject to these Terms and applicable laws.

2. Orders and Payments

All orders placed through our site are subject to acceptance and availability. Prices include applicable taxes but exclude any delivery fees which will be clearly stated at checkout.

Payment must be made in full at the time of order using the available payment methods. Heritage Hearth Kitchen reserves the right to refuse or cancel any order for reasons including but not limited to product unavailability or suspected fraud.

3. Delivery

Delivery times indicated are estimates and not guaranteed. Heritage Hearth Kitchen strives to deliver orders promptly but shall not be liable for delays outside our control.

Customers are responsible for providing accurate delivery information. If delivery fails due to incorrect details, additional charges may apply for re-delivery.

4. Intellectual Property

All content on our online platform, including text, images, logos, and culinary storytelling, is owned or licensed by Heritage Hearth Kitchen and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without prior written consent.

5. User Conduct

Users agree to use the service lawfully and respectfully, refraining from misuse such as fraudulent orders, abusive language, or interference with our platform's operation.

We reserve the right to suspend or terminate user access for violations of these Terms.

6. Liability Limitations

Heritage Hearth Kitchen provides its services "as is" and makes no warranties regarding uninterrupted service or the accuracy of content.

In no event shall Heritage Hearth Kitchen be liable for any indirect, incidental, or consequential damages arising from the use of this service.

7. Privacy

Your use of the platform is also governed by our Privacy Policy, detailing the collection and use of personal data. Please refer to that document for more information.

8. Amendments to Terms

We may update these Terms periodically to reflect changes in our service or legal requirements. Continued use of our site constitutes acceptance of any revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in London.

10. Contact Information

If you have questions about these Terms, please contact us at: